Understanding the Benefits of Chatbots in Admissions Process

Published in Journal

Anusandhan (RNTUJ-AN) [RNTUJ-AN] (Vol:17/ Issue: 26) DOI: [NA]
Authors: Manoj Tripathi1 Dr. Atul Loomba2
Subjects: Science Technology and Management

Year: March -2022
Volume: 17 / Issue: 26
Pages: 2715-2721
Publisher: ANUSANDHAN(RNTUJ-AN)
Source:
ISSN: 2278-4187
E-ISSN: 2457-0656
DOI: NA
Published URL:
Published On: March -2022

Article Details

Understanding the Benefits of Chatbots in Admissions Process | Original Article

Manoj Tripathi1 Dr. Atul Loomba2 in Anusandhan (RNTUJ-AN) | Multidisciplinary Academic Research

ABSTRACT:

Understanding the Benefits of Chatbots in Admissions Process

ABSTRACT

Chatbots are being used on the websites of universities and colleges for the admissions process. This study attempts to understand the application of chatbots in higher education in MP. Chatbots are used by the stdents for various queries on admissions to seek information on the courses, eligibility, fees, infrastructure & facilities, placements etc. The usage of chatbots is increasing with the adoption of the digitalisation & the impact of COVID-19.